Return Policy
Last Revised: October 10, 2024
We aim to provide you with quality products and exceptional service. If you are not satisfied with your purchase, our return policy is as follows:
Return Eligibility
- Returns must be initiated within 30 days of receipt.
- Items must be in new, unused condition, with all original packaging and tags intact.
- Certain items, such as custom orders and intimate products, may not be eligible for return as indicated on the product page.
Return Procedure
To initiate a return, please contact us with your order number and item details. We will provide instructions for returning the item.
Refunds
Upon receiving your returned item, we will inspect it and notify you of the refund status. Approved refunds will be processed within 7-10 business days, credited back to the original payment method.
Exchanges
If you receive a defective or damaged product, please contact us to arrange an exchange for the same item.
Non-Returnable Items
The following types of products are non-returnable:
- Custom or personalized items
- Perishable items
- Opened digital products